We signed a contract with Carolina Cabinetry on 4/29/2011. The terms included delivery in 8 weeks and 60% down. Three days after we signed the contract the owner came over to take the final measurements. He informed us his wife did not tell him the cabinets below the windows required a hinged top. And when we explained the hinged top was part of our design he demanded $400 more. Their price was already higher than others we had received, so I stated we would just cancel and please refund the 60% deposit. Daniel said it would take 8 wks to refund, which is rediculous as they hadn't done anything. So I threatened to report them to the BBB and he quickly retreated and said he would not increase the price and include the hinged tops.
When 8 wks passed I called and was told the doors (standard raised panel) had not come in. After that point I could not get this company to even provide an estimated date of installation.
Today I went to the only address I could find on the internet which turned out to be their home. I wasn't sure whose house it was, so I rang the doorbell. When I introduced my self and asked when would we get our cabinets I was told the doors had not come in. And the wife became very rude and said to get off of her propery.
I have no references of anyone that has used this company without complaints. Would like some.
Monday I will contact an attorney.