I have bought a vacuun cleaner few days ago from Carrefour at Amman/Jordan. The sales department assured upon purchase that I am entitled to replace the item orask for refund in a week's time from date of purchase. The machine for some reason didn't work properly and was shutting down every few minutes. I asked the customer care at carrefour to replace it, they simply refused, and denied that they made such a promise. I tried to contact the upper management of Carrefour in Amman but to no avail . Then I had to buy another vacuum cleaner from another dealer.
If anybody is interested to follow up this issue with me my contact details are:
[email protected]
Mobile: +962 79 5528698