Cartridge World

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Category: Services

Contact Information
2055 Westheimer Rd., Houston, Texas, United States

Cartridge World Reviews

Virginia September 24, 2010

bad customer service

Last time I was in Cartridge World I bought two recycled inks for my printer. One of them was empty, I took it back to the store a couple of days ago and told the sales girl that when I took it out of it's package, that wasn't sealed properly, I noticed that there wasn't a little strip to pull off. When I told the girl that I wanted a replacement she said no, nothing leaves here empty. You must have made a mistake and used it and just forgot. I told her I did not because when I realized that it was empty I put a rubber band around it so I wouldn't mix it up with the others.

I don't appreciate being called a liar. I don't steal, I don't use up ink and then say I didn't. I'm telling everyone I know what happened and not to trust them. I know many people who shop there. From now on, I'll be buying my printer ink somewhere else, I'll just pay the extra 2.00, it's worth it, at least when you get an empty one, it's replaced without them saying that you're a liar.

October 21, 2008

Bad service

Two printer cartridges that I purchased at Cartridge World went bad immediately upon putting them into my HP Lazar printer. The black one left a line on the page and the blue one was leaving blue splotches on everything. I took the cartridges back with the original receipt. The business owner VAN told me that I had not purchased them at his store. I told him that I only purchase cartridges at Office Depot and Cartridge World. Office Depot does not see 'refurbished' cartridges. I even had the original box with the tag and numbers. He said that he never sells that brand so I didn't buy them at his store. So at worst, he called me a liar, at best, he was saying I don't know what I'm talking about. I had been told when I purchased them that if there was any trouble to bring them back. Well I did and I did. But obviously they can not be trusted at their word. Nor do they sell good cartridges. I had purchased other cartridges there that went bad or didn't even PRINT and didn't bother to take them back. These cartridges were for a lazer printer so they were $72.00 a piece. I was cheated!!