Casio does not stand behind their product and Service is awful. Story in a nutshell. G Shock falls from wrist, admit it. Six month old gift no abuse, looks new...NO LCD Display???#$#%. Send in. Get repair estimate.$57. Call Casio, escalate to manager Andrea H. who will talk to repair facility mgr. and call me back.Also says if I can not provide a receipt, I need a "notarized" letter stating it was a gift. Next day, no call from Andrea, so I call and Gus tells me the "notes" states the "manager" is out. Two weeks later I call Andrea H. again asking why she has not called, apologies and tells me no warranty even with a letter. She transfers me to Benson Smith (her boss) and leave a message. Bottom Line is this. I have been given the run around and lied to. It is reasonable to think a G Shock can fall 4 feet from a wrist and not break. This is not Abuse. Casio is being a very very bad company. This watch happens to be one of several Casio products in my household. It will probably be the last. As an American I vote with my $$$DOLLAR$$$. I am a small business person and would be out of business if I treated my customers the ROTTEN way CASIO is treating me...Sorry i am SHOUTING...I Am AngRy