i orderd a pare of skateboarding shoes for my daughter on november 3 2008 think surely that they would be in on time for the holidays. a week after the delivery day (NOV. 19, 2008) i started to get worried and called them. they told me that i had fill out the request form inaccuretly so it would be impossible for them to ship the shoes. the had no problem however to cash the $85.00 dolor money oreder from my card i am currently seeing what i can do to get that money back. this buisness modle should be ilegal. >:(