My teenage daughter was fished into this celebwhite 99 cent trial offer.
She received it. Next thing she receives is a $150 membership fee. Never saw anymore product just a big debit from her bank account.
Very alarmed, i called celebwhite to cancel and get the money refunded. I was then advised that because she did not call and cancel within 14 days of receiving the product she was automatically charged the $150. Plus $3 international transaction fee. I spoke with Maxine and got a cancellation #. She advised me where to submit an email to request a refund. I submitted the email to them today requesting a refund. They were very quick with their response. DECLINED.
Called customer service and spoke with Miguel. He told me that it is clearly stated in the "terms and conditions" section that this is what would happen. It is obvious that this company banks on people not reading the fine print or forgets to call and cancel and then bam you get hit with $150 charge. We received 1 trial size of the product, no other services or emails. Does this sound like its worth $154. A formal complaint will be made with the BBB, and i will have my bank contest the DECEPTIVE charges. BEWARE of CELEB WHITE!