This company offers a sample of their product online. Although there is a statement online relating to future charges to be deducted from your bank account unless a call is made to an 877 number to cancel within 14 days you are not cancelld. When you call you're told the service is cancelled but IT IS NOT. After one call to celebwhiteteeth.com once before the 14 day cancellation period to cancel we thought the service had been cancelled. It hadn't. After calling again once the 169.95 was charged which incidently was after the 14 day cancellation period the company refused to cancel or refund any charges even though their online policy says they have that discretion they refused. In fact the service agent insisted they DO NOT make ANY refunds at all. Finally we just had our bank stop all future payments to celebwhiteteeth.com.