Cellar Brokers.com

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Category: Business & Finances

Contact Information
New York, United States

Cellar Brokers.com Reviews

Janet Scott May 27, 2009

Charged but did not receive order

I ordered a case of wine from Cellar Brokers.com and never received it...they charged my credit card and still didn't receive the wine. I emailed the company to request status of order several times and kept receiving a return email saying that someone would get back to me shortly...never heard from anyone. Finally, I googled cellar brokers and came across the site that described complaints about the company and that it was a scam...Therefore, I am out over a $100.00.

chris g December 24, 2008

Order Issues

On November 10, 2008 i placed an order for 6 bottles of wine. today, 45 days later on December 24 i have received 2 of the 6 bottles i ordered AND i was billed twice for my $102.20.

I have emailed them 15+ times AND called their 800# 17 times. You get a reply email stating a customer service rep would contact you within 24 hours, it doesn't happen. One time, once i spoke with a person. I have NEVER recieved an return email around my inquiries. And as a matter of fact I recieve "read receipts" of the emails I've sent showing that the emails was "deleted without being read".

If there is anybody out there that can help me or at least detail for me how to get my wine and get my money back it would be much appreciated.

Chris