WAS SKED FOR REPAIR SVS ON THE 7TH(SATURDAY), RECEIVED MY VERIFICATION P[HONE CALL @ 6:43 FRIDAY(06-06) NO SHOW ON SATURDAY AT 1324 CALL WAS TOLD EVERYTHING WAS CLOSED CALL BACK ON MONDAY I HAVE DIALYSIS ON MON, WED, AND FRI...THE PHONE PERSON TODAY AT 1330 TOLD ME I HAVE AND APPOINTMENT FOR FRI 06-20-08(FRIDAY), WHEN I ASKED TO SPEAK TO A SUPERVISOR HE HUNG UP... I HAVE BEEN A SEARS CUSTOMER SINCE 1959... MY GRANDPARENTS SHOPPED AT SEARS WHEN ALL YOU HAD TO REACH THE CUSTOMERS WAS THE SEARS CATALOG, NOW THAT YOU HAVE EXPANDED YOUR SERVICES YOU TREAT CUSTOMERS LIKE THE SEARS CATTALOG WAS USED FOR AFTER YOU HAD PLACED YOUR ORDER... AND IF YOU ARE TOO YOUNG TO KNOW THERE ARE SOME OLDER PEOPLE AROUND YOU THAT KNOW WHAT I'M SAYING