People, STOP CALLING ME!!! I am NOT part of Central Coast Nutraceuticals, Inc.!! I simply posted what my experience was with them.

I cannot understand why any of you, reading my posts, could possibly think that I am part of this company.

I have been bothered by multiple callers, who have come to the erroneous conclusion that I am part of this company. When I explain to these callers that I am a private individual, the callers then want my help in knowing how to get their money back, etc. Although I feel sorry for these individuals for being upset over their interactions with CCN, Inc., it is not my responsibility to take on others' concerns in any way.

This has become very intrusive on my private life, so PLEASE, as much as I feel for all of you who have had bad experiences with CCN, Inc., I can't help you. Once again, PLEASE STOP CALLING ME!!!

Thanks,
Carol

I was offered a free 2 week trial and all i was suposed to be responsible for was a $1.95 shipping fee. They credited my account for 39.95 plus the shipping. As a result of this charge i was negative in the bank and acrued $99.00 in overdraft fees. I am unable to contact them on the phone or through email. I WILL BE CONTACTING THE BANK AND PRESENTING FRAUD CHARGES ON THIS COMPANY.

This is a rebuttal to my initial complaint against Central Coast Nutraceuticals, discussing my feeling that I had been scammed in receiving two additional products that I did not knowingly order, nor realized that I would be signed up for the automatic monthly shipping of the same three products that one receives in the mail with the free trial bottle for their weight loss product, as well as having my original method of payment being billed monthly for these automatically shipped products.

I sent an email to the president of the company after posting my complaint, in which I expressed the same things that I stated in my first posting. Within a few days, I received a very nice phone call from one of this company's customer service representatives, for the purpose of clarifying the process by which Central Coast Nutraceuticals, Inc., transacts their business practices.

This customer service rep told me that there are boxes on the sign up screen, on which one orders the free trial bottle of their weight loss product. She explained to me that there are boxes somewhere on this screen in which one can uncheck the boxes that relate to one's being sent, automatically, the Hoodiawater and the Hoodiaburst gum, in addition to the free trial product, and a box to uncheck regarding the automatic monthly shipment/payment deduction from one's charge card or bank account.

I explained to this customer service rep that I did not see these boxes, nor the instructions that accompanied the boxes, and that was why I was so upset to receive products that I did not knowingly order. She was very nice to me, and she assured me that she would give me a full refund on all of the products, she would close my account to avoid further automatic monthly shipping of their products to me, and that she would not charge me the restocking fee.

Today, September 4, I received a phone call from the president of the company, to follow up on the call from the service rep. He was extremely nice, and he reviewed the entire ordering process with his company on the three products/initial offer for free trial, just as the customer service rep had done. He wanted to make certain that I did not have any further questions concerning my experience with them.

I could not have asked these two people to be any nicer to me, nor to do more for me than they have already done. I want to stress to anyone, who orders any products from this company, to research every offer, especially the free trial offer, to be able to make a well informed decision on whether to buy or not to buy, and to understand exactly what their policies/procedures are.

Carol Dixon.

After posting my complaint against Central Coastal Nutraceuticals, Inc, on 8/28/08, I achieved good results in my favor by emailing the president's email address, with all of my complaints, including that I intended to report his company to the Better Business Bureau, as well as a law enforcement branch of the government for fraud. I also told him that I was going to notify my bank to inform them re: the rip off scam that I had fallen prey to, and to never let them charge anything else to my bank account again. This is what I did...hope this helps you all.

After I sent the president of the company's email address, which is [email protected], a woman called me on the phone yesterday. I let her have it, too, about their fraudulent charges to my bank debit card, and sending me products that I did not order.

She told me that, supposedly, in the agreement piece that we read before purchasing this product, the web site page had places to uncheck the Hoodiagum and the Hoodiawater. She asked me, "Didn't you see that?, " to which I replied, "No."

I included in both my email to the president's address and in the conversation that I had with the woman yesterday, that if they did not give me a full refund, I was going to go to my bank, tell them what CCN, Inc. had done to me, and that I would tell my bank to fight them, and to never allow any further charges to my account.

I also questioned her on their crazy "return" policy, stating only that they would refund on products that were unopened. She told me that just under that sentence, there was another one stating that they would refund total monies for all products, including the opened ones, as long as I sent my units back by 9/7/08; however, the way in which that statement is phrased, per her reading it to me, most people, including me, would not interpret this statement as allowing unopened units. There is just a very short window of time in which one must return the units, or one is out of luck.

Also, she said that if I didn't return my "free trial" bottle by 9/7/08, they would charge me for the remaining number of capsules in the bottle. I assume they determine the charge according to following their recommended dosages on the bottle x number of days=number of capsules left. So, none of us ever received a "free trial" at all. We were only given about one week's worth of the "free bottle." We were not notified of that scam either when we signed up to get this free trial, right? I know that I wasn't.

She said to me, "If you will not go to your bank, I will guarantee that you will get a full refund, except for the S & H charges. I then told her that I had read on the Internet where one person had posted their complaint regarding CCN, Inc.'s continuing to send him/her monthly supplies, when this person never agreed to this at all. Again, I asked this woman if they really do that. She answered, "Yes...didn't you read that statement in the agreement section prior to submitting your request to receive the free trial? Once again, I said, "No."

I stood firm against this woman, representing CCN, Inc., and it paid off. So, my entire package is on it's way back to the scam artists. I am going to call my bank and alert them to this company and it's illegal practices.

You can be successful, just as I was, in getting your money back, and in stopping these scam artists from stealing anymore of your money. Just do what I did...good luck!

Carol Dixon

I ordered a bottle of green tea capsules. It was $1.00 plus$4.95 shipping and handling. I was charged $45.85 for products I had not ordered nor did I want. I also only got green tea capsules. I called upon package delivery and the person said I was a liar I had ordered all of the stuff and I had received it all. I sure would not pay $29.95 for a bottle of water and $9.95 for a pack of gum. I called my credit card company and put a dispute flag on that charge. I also filled out form and sent proof of what I had ordered. Call immediately if a charge is not right.