"Consumer Reviews on Companies, Products and Services"

Central Coast Nutraceuticals, Inc.

5 stars
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4 stars
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3 stars
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2 stars
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1 stars
(121)
Category: Lifestyle

Contact Information
60 E. Rio Salado Pkwy Suite 900, Tempe, Arizona, United States

Phone number: 1-888-692-8352
www.colopure.com

Central Coast Nutraceuticals, Inc. Reviews

Sherdel Jones December 9, 2008
unauthorized billing to credit card
What an idiot I am. I will never order anything on line again. This Acaci berry was advertised as a FREE TRIAL. You only pay S&H of $4.95. I have all paperwork/advertisement printed out and NOWHERE does it mention being billed $39.95 later. It was exactly 21 days later that this bogus charge came across my card. Which is now canceled. What is worse about this is they used Oprah Winfrey's show to endorse the product. ie: As seen on Oprah. I wonder what she would have to say about this? I have yet to reach anyone at the phone number provided. That's probably a scam also. If I get a huge phone bill over waiting for someone to answer; listen for a big explosion between VA and FL. (if that is truly where this company is!)
William Fancher December 9, 2008
stealing money from my account
I ordered the acai pure free trial and received along with it some Hoodiburst gum and hoodiawater and got charged $41.85 when all I had agreed to was the free trial and mailing of $1.95. Then this week you took another $39.95 from my account. This is stealing. I have since closed the card you are using and have turned you into the fraud division of my bank so I suggest you do not try to take any more of my money. I am now asking you to put back the $39.95 you took. I will be sending back the gum and water supliments and will expect a refund for it as well. Please contact me at the # above and let me know when I can expect my refund.
Bill Fancher order # 1554107
Julie Martin December 9, 2008
added more to my order then what I asked for
I ordered the FREE trial promotion for 4.95 (postage ) and received a package totaling 45.85. I did not order all that and tried calling the toll free number and was told that because of their popularity my waiting tiime would be 80min. I don't think so!!! This is nothing more then a scam and someone needs to stop it. I will be returning the unused and unopened packages back to this phony company
Purrnbutt December 8, 2008
A "free trial" of Acai Pure
I ordered a "free trial" of Acai Pure wherein I was to pay for shipping ($4.95). Instead, I got a package containing the Acai plus hoodiawater and hoodia gum and the total was $44.85. You MUST contact them to get a Return Merchandise Authorization number. Trying to call them, the "wait time" was estimated at 77 minutes and 45 seconds. I'm not sure how I will stop them from billing me for more stuff; I will be calling my credit card company, and I will be writing a report for the state's Consumer Protection. But what a rip off.
Frances Petrilla December 8, 2008
Stuff I didn't order
You people are unbelievable and are thieves. I Ordered free trial for $4.95 and I get an invoice for $45.85. How Dare you? I have contacted the Attorney General's office in Florida, the Better Busines Bureau and the State Attorney General. I am tired of being ripped off by companies regarding items I did not order. This is unacceptable and you will be sued for stealing from unsuspecting clients.
teresa yreta December 6, 2008
Fraud, charging for unordered items
I ordered a free sample of the pills known as Acai pure and was told that i was only paying for shipping and handling, i was charged 90.00 and some change, which i did not authorize . I tried to call no answer or long times to wait 89 minutes they never returned any of my e-mails or calls. I e-mailed them to cancel my order asap and still no reply today 12-6-2008 their was a packaged delivered. Inside it said it would be charging me for products and that trying to return to sender was not acceptable that I needed to call the 1888-692-8352 number to get authorization number which is impossible to get through to anyone and that only 30 days from ordered dated which was already 26 days from the original date already. The company is not answering calls or massages or e-mails I will be returning my package than contacting an attorney to write to consumer complaints board.
Robert McLaughlin December 6, 2008
Unauthorized Charges
I ordered ColoPure from this company, but was charged for Hoodiburst Gum and Hoodiawater for a total of $45.85. Since I did not authorize these charges, I wish to cancel any future charges and shipments. Apparently it is extremely difficult to contact them whether by phone or e-mail.
December 3, 2008
Charges for products not ordered
They sent me and charged me for products I didn't order.
December 2, 2008
Unauthorized Billing
As you can see this was cancelled and they are still charging my account.

Hello Sherillia,

Thank you for contacting us. We are sorry you want to cancel your AcaiPure Lifestyle Program.

We currently have tens of 1000’s of people taking AcaiPure and getting good results. Most customers stay in the program for at least 4 - 6 months. You should take AcaiPure for at least 180 days to get your weight down to healthy levels.

Can we offer you free shipping and $10 off on all future orders if you’ll stay in the program? That’s only $29.95/bottle. Plus, you’ll get the added benefit of promotions and discounts by being an exclusive AcaiPure Lifestyle Program member. We don’t want to lose you this quickly. Please let us know. Thank you again.

There is no need to respond to this message if you would still like your account to be canceled. This email is your cancellation confirmation.


Sincerely,

Brittney Wong
Customer Care Representative
Central Coast Nutraceuticals, Inc.



-----Original Message-----
From: "Tina Brito" <[email protected]>
Sent: Monday, September 29, 2008 5:01pm
To: [email protected]
Subject: Order Number 1098906

Date: 9/26/2008

To Whom It May Concern:

Please canel any and all further orders. I am diabetic and can not take this product. You are no longer authorized to make withdrawls from my account.

Again, please cancel any further orders I can not take this product due to my heart problems.

Respectfully submitted,
Sherillia R Brito

Reference: Acai Pure
Order Number:1098906
December 2, 2008
overcharge
Charging me monthly for a product not ordered.

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