Central Coast Nutraceuticals, Inc.
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1 stars | | (121) |
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Category: Lifestyle
Contact Information 60 E. Rio Salado Pkwy Suite 900, Tempe, Arizona, United States
Phone number: 1-888-692-8352
www.colopure.com
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Central Coast Nutraceuticals, Inc. Reviews
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November 12, 2008
Overcharging and sending products I did not order
My complaint--again--is the same as hundreds --or thousands--of others. I received items I did not order and was charged $44.85. I cannot get through by phone and have not received a reply by mail. I am telling my credit card company not to validate any more charges from this scam company and am planning to notify the Better Business Bureau also. If I do not hear anything soon, I am mailing the stuff back anyway--without the RMA, and I better not receive any more items or charges from your company.
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November 11, 2008
Acai Pure Scam
After I ordered Acai Pure, I found out from people online that they were having problems with being over charged and even after they cancelled their account.
I received my free trial of Acai Pure on Saturday, November 9, and decided that I will mail it back because of what I read from others. Now I am worried that they will overcharge me. I am going to mail it back tomorrow, November 12. The Sales Receipt that I received from them says that all returns are subject to a 15% restocking fee. Also that returned merchandise requires a delivery confirmation from the shipping provider and an RMA number from Customer Care. How are we suppose to get that number? I have emailed them twice and have heard no reply from them. Also I tried calling and I keep getting a busy signal. I do believe this is a scam.
Of course, now Acai Pure, has my credit card number, but I did notify the credit card company via email what I thought about this scam and I heard back from them right away. I decided to email Central Coast Nutraceuticals once more and I CC it to the credit card company. I have ordered lots of things online and never had a problem like this before.
I hope that I don't keep getting charged.
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November 11, 2008
Did Not place order
Sent and charged me for Acai Pure which was suppost to be a $5.00 trial offer then sent and charged me 44.85, for Hoodiburst and Hoodiawater which I had not ordered. Now they atomatically sent me a second bottle of Acai Pure which I did not order. I want this stopped. Jean Kleier
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November 11, 2008
Charging my credit card without authorization
Oprah endorsed a product called the Acai Pure Trial -- next thing I know, I am billed for products that I did not order (but because I did not click "off" 2 other products, I ordered them by default). Then I ordered another trial product and now they are billing me for additional bottles which I did not order. It hit my account today as pending and says: CHECKCARD 11/10 CCNNUT RA 8886928352 AZ I tried calling that (apparent) phone number and get a signal like the phone is off the hook.
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November 11, 2008
charged for unordered items
I ordered free trial bottle of Acai Pure and agreed to pay the shipping cost of $4.95. They shipped that plus Hoodiburst Gum and Hoodiawater charging my credit care $44.85. I've tried and tried to call the customer service number on the invoice and I don't even get voice mail. Just a busy signal. With all these complains why are they still allowed to get away with this? Next time I'll research BEFORE I order!!
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November 11, 2008
Acai Pure Trial
I sent an e-mail to the customer service address above on October 29, but another bottle of the product was charged to my credit card and sent out on November 9. I had tried to call the customer service number many times, but could never get through. Today I stayed on hold for almost an hour and finally got to talk to someone, who was rude and said he knew nothing about the e-mail, because that was "another department." I wish I had googled this company before I did business with them. Lesson learned!
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November 10, 2008
overcharge and unwanted automatic order
I was charged too much for the first order I requested about 2 months ago, and also received two products I didn't even want, plus they charged shipping for all the products, instead of just the small shipping charge they had stated was for the one product I did order.
I have again received an second order for a product from this company that I do not want, and wish to get off their mailing list!
I do not want any more of their products and want the charges for items not ordered to be refunded.
I will send the recent order I received back to them as well. It is a Charge of $39.95 plus $4.95 shipping for a total of $44.90.
The recent order number is 1499186 for Acai Pure.
The product return address is given as:
Fulfillment Center
ATTN: CCN Returns
12399 Belcher Rd. South Suite 140
Largo, FL 33773
Thank you,
Betty Bishop
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November 10, 2008
did not authorze company to charge product on my account
THIS COMPANY SENT PRODUCTS THAT I DID NOT ORDER AND CHARGED MY CREDIT CARD FOR THEM AND THEY KEEP ON SENDING THE PRODUCT.
I ORDERED A SAMPLE OF ACAI PURE WHICH WAS SUPPOSE TO BE ONLY SHIPPING CHARES OF $1.98 AND THEY CHARGED MY ACCOUNT $41.85 they have sent another shippemen, which i did not order and charged my account$44.98
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November 10, 2008
Overcharge and inability to return items for money
I registered a complaint earlier today. I have tried again to reach you by phone, without success. If I do not receive a RMA number soon either by phone or e-mail, we will be taking legal action. My husband is a lawyer, and we do not want all of these people to be taken advantage of. We will also be contacting the site where this was advertised, as I'm sure they would not want a disreputable organization on their site. If we still do not hear, I will be mailing all of this stuff back with a delivery confirmation and will expect prompt refund on my credit card. I still cannot believe I fell for such a scam.
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November 10, 2008
Unauthroized charges
Originally told I would only have to pay for shipping; there has been unauthorized charges to my checking account. Whenever you call the toll free phone number you only get a voice mail.
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