Central Coast Nutraceuticals, Inc.
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Category: Lifestyle
Contact Information 60 E. Rio Salado Pkwy Suite 900, Tempe, Arizona, United States
Phone number: 1-888-692-8352
www.colopure.com
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Central Coast Nutraceuticals, Inc. Reviews
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October 25, 2008
AcaiPure Scam
BUYER BEWARE - DON'T ORDER ANYTHING FOR THE LOW SHIPPING RATE WITHOUT READING EVERYTHING ON THE WEBSITE. YOU ARE SIGNING UP FOR AUTO SHIP AND RESTOCKING IF YOU RETURN!!!
I felt I had made a bad judgement when I placed my order. So I tried to call someone and cancel. Of course, I could not get an answer. I have not received my order but I have been charged 14.90. The charge was supposed to be 4.95. I wondered how that could be so I checked the web page. I deselected the indicator for the 29.95 Hoodia but not for the 9.95 gum. How devious of the company to make selections for people trying to order specific products. I don't appreciate being deceived. I then read the FAQ page where I will be charged a 15% restocking fee when I return these items. Companies like this make comsumers leary about ordering items off of the internet. This company is not about promoting their great products, its about taking advantage of comsumers. This is going to be a time consuming and tricky thing to get out of. I don't doubt that I will have to cancel my credit card to stop the insanity. So - don't do it!
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October 23, 2008
misleading advertising
I am not usually duped by offers like these but this time I was. This is by no means a risk-free trial. I ordered Acaipure from Central Coast Nutraceuticals, Inc. for a special offer of $1.95 shipping. I read all of the fine print and unchecked the boxes for the Hoodi Water & Gum. I researched the safety of acai berry and even came across a site recommending Acai-pure (was this site set up BY Acia-pure?? I'd like to know.)
I received the product and being careful about what I eat or ingest, I decided to do a little more online research about the product. Thankfully I did, because this is when I came across hundreds of complaints against this company! First of all as a product, it is a MIX of many herbs, including acai berry. How much acai berry? It doesn't say. It could be 2% for all I know. It could be 50% fennel seed... it just doesn't say!
Secondly, as a company, I would advise everyone to stay far, far away from this company and all of their offers. I have called several times to cancel my membership (yes, apparently I am a "member" for ordering their "risk-free trial") and I have emailed several times to cancel all future charges and product deliveries. I have not been able to talk to any human being at their customer service number and I have received no reply to any of my emails! Terrible.
As soon as I saw the complaints about how people were unable to contact the company and that they were being charged repeatedly for products they didn't want, I cancelled my bank card. I strongly recommend that you do this, even though it is an inconvenience. Briefly explain to your bank what is happening and ask for a NEW card that is not associated with your old one. Act fast!
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October 22, 2008
I was billed for items not ordered
I orderd Acai Pure Trail no charge, just pay shipping costs. Then I get a package with Gum and Hoodiwater that I didn't order and they took $41.85 from my charge acct. I called their phone number with no answer. All lines were busy. I want to send them back but I have to have a delivery confirmation . Then they want to charge me 15%restocking fee for things I didn't order.
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October 18, 2008
only ordered trial sample
I ordered a trial sample which was supposed to be free with only shipping charged. I received other products with a grand total of
$ 44, 85 charged to my Visa. I intend to send everything back to this company and will not honor the expense on my Visa. This company
will not respond to numerous phone calls and emails regarding this subject so I feel I have no recourse.
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October 17, 2008
extra products
I was not happy with the extra items sent with the trial offer, and I certainly do NOT want any more products from your company. My order needs to be cancelled ASAP.
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October 17, 2008
Send items not ordered
I ordered the free one month trial of POMClear, and the offer said that I only had to pay the $4.95 in shipping. Instead, they sent in addition to my free trial, Hoodiburst gum, for $9.95 and Hoodiawater 1 unit for $29.95. This made my total come to $44.85. When I called about this, they said that I made the mistake and I indeed did order it when given the option on the internet. They said that I need to be more careful when ordering on the internet. I remember reading everything over very carefully, and I know that I did not order these items. Because I was upset they had the nerve to tell me that I would be "black listed " from their company. Not to worry, I will never order from them again. They lost a potential long term customer!!
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October 17, 2008
charged me for products I did not order.
I ordered a bottle of Acai Pure for the cost of shipping and handling of $4.95. They sent me the Acai Pure and Hoodiburst gum for $9.95 and Hoodiawater for $29.95 which I DID NOT order. When I called them they said I had ordered it. At the point I told them about all the complaints I had read about the company. Then they suggested that I keep all the products and just pay $20.00 for the order. When I declined that offer they said to send the products back and they would refund my charge card. I said I did not want to pay the 15% retocking fee because I did not order the other products and they said they would waive that fee.
We'll see if they live up to there bargain.
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October 16, 2008
overcharge/sending unordered prod
I am so angry right now, I ordered a 1.00 one month trial offer of Green Tea Extreme and paid for shipping and handling. They said we would receive it in 3 to 5 business days and it took almost two weeks to arrive. It came with two additional items - Hoodiburst Gum and Hoodiawater. Now, this was charged on my credit card without any approval from me. The total taken out of my account was 45.85. Well needless to say I called immediately because we had 30 days from the original date to rerturn it. With their procrastination in processing, mailing and everything there are 4 days left. The answering machine states because of the demand and high volume of calls to contact the website with any problems. Well, that doesn't exist. Now I am panicking because this certainly is a scam and they have my credit card information. Please help!
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October 14, 2008
Fraudulent practices
Today is October 14, 2008 and I just received a package addressed to me from this Company which has arbitrarily charged my credit account, without my prior consent, in the amount of $44.90. The fact of the matter is I did not reorder this product, Acai Pure 1 Unit, which they claim I did on October 4, 2008.
I had ordered this product on August 30, 2008 and received with it a free sample which was being offered at the that time. The product was first introduced to me by viewing the Oprah show and I felt because of her endorsement of the product it would be worthwhile. Big mistake!! The product made me sick!
I have been trying to reach their customer service department to report this erroneous purchase but have not been able to get through.
After reading other complaints about this same company I feel it is important to register a formal complaint with the Florida State Attorney General.
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October 14, 2008
didn't order product, don't want to be charged
I already complained to my charge company once, now here we go again! The last time it was from Arizona--now Fla. I only asked for the sample. It made my stomach upset. I don't want any of the acai product, and I DON'T want my visa acct. charged. They, however, have my acct. no. and tend to charge me, again. I can't reach them on the phone, but I am going to call my visa account, again.
Please, stop this fraud company!! How does one reach them? I'm NOT spending money to return the product. I'll keep it in my drawer until the return policy is FREE.
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