I had called our original toner supplier, Xerox, to order toner and requested for them to send extra since I was about to leave on vacation. They said they would take care of that for us. Several days later, I get a call from a gentleman who made it sound as if they were with Xerox and that they would have to get the extra toner as backstock from a local supplier. The guy then asked me to sign a release form and fax it back to him.

A month later, we get an invoice for over $500.00 when in actuality, we are on a metered-contract with Xerox. Tried calling the number for the Central Supply Warehouse and get no answer. (Of course) Called Xerox and had to file a complaint, now they are investigating the matter. Will continue to try to contact that warehouse again and try to have them pick the product up, and I'm only hoping that I can get this matter resolved as soon as possible.