Starter Credit Direct is also www.edpreporting.com which also has connections with Century Platinum. I took care of Starter Direct or edp reporting in Jan. 2009 and received my $99.00, and I have no idea how that came about. I did not ask for the service. Now in September I realize $14.00 has been coming out of my account since Feb. I thought it was one of my credit cards and I was not paying close attention to my acct. Anyway, I called Century Platinum to receive my refund and the guy was so rude. He said "we don't give refunds, I cancelled your service". I called back, "we don't give refunds." I called again he said "you can keep on calling but we don't give refunds" and he would hang up on me everytime. Then he said "report us to the fraud people" and I said "I will."

What was weird was it was the same guy answering the phone everytime.

I want my money back but I'm not sure if I can get it back.