I had embarq when I signed up 3 years ago. I had only local service. I only wanted it for emergency purposes as I have a cell.
We were never ABLE to place long distance call, it would not let us. I have not changed this but now with centurylink I have an outrageous bill for long distant calls to a # that is not 20 miles away (same town as my "local"service provider but they charged long distant prices)! I do not know how they were able to change my plan without my knowledge.
I will be looking into another provider TODAY!