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Centurytel/embarq

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Texas, United States

Centurytel/embarq Reviews

bbolin06 December 6, 2010
poor service
I have centurytel internet when i first ordered it i wanted 10meg was told they only had 5meg in my area so I said ok and ordered 5meg 3 weeks later still had very slow internet and had already called and complained several times. I then find out that I only had 4meg and thats all I could get but after doing dsl speed test I found out im only get 0.17meg download and 0.55 upload. cant watch netflixs, play ps3 online or my wife cant do her homework for college. I have called everyday for the last week and keep getting told we have a slow speed issue going on since sept (this in nov now). They say they are working on it and dont know when they will have it fixed. Keep giving me credits for the internet but it sucks bad but its the only internet company in my area. Its a horrible company and would not recommend it to anybody. They will not even send someone out to check it.

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