I have had a Chase Circuit City account for a few years since I purchased a $5000.00 Flat Screen TV from them on a Advertised special. I have paid Chase without fail since the purchase on a recurring payment plan through my bank. Since the recurring payments were completed in January I have not received a statement. In looking back, my statements stopped in November of 2008. I do not pay undue attention to paper statements as I pay all bills on line. I do look at each statement every month and file them. I did not notice Chase had failed to send me a statement until I received an alert on my credit report. I immediately called Chase. I was told that they had closed my account and I owed several fees and they would not work with me in any way. It amazes me in this economy how cavalierly a business will dismiss a customer with a great track record and excellent credit out of spite. Good riddance Chase.