I have seen your blog, and the many others on complaints.com regarding chase bank and their fraudulent loan modification procedures and actions. It looks like the blogs are dated in late 2007. you mention that one should contact you to find out who the class action attorney is handling your cases.


That is the reason for my email to you. I have been experiencing all of the same frustrating experiences as many of your bloggers for the past 18 months. The long and the short of it is that, after over a year of providing multiple packets of requested documentation (at least 10 different times because either they never received what I sent, or because it took them so long to finally look at what I sent them that they needed updated docs, only to repeat the same delays and request for updated docs again), and while making agreed to reduced payments under a forbearance agreement, on July 16, 2010, I finally received a verbal approval over the telephone of a modification, approved on July 14, 2010.. ( I have the names of the 2 individuals I received this info from, and their phone numbers and extensions. Its my guess however that either they no longer work for chase and/or most likely their numbers and extensions have changed many times since then). I was told the exact terms of the modification and when the new payments would begin (Sept 1, 2010). I was told I would receive the packet in 7-10 days. After many calls requesting the modification package during the next 30 days, I still had not received it. Yet I was told in every instance of calling inquiring about the where abouts of the packet, that my file shows that iI had been approved on July 14, 2010 and the docs were coming.


As a homebuilder in Dallas, my business at this point has been relegated to remodeling and my income significantly reduced. I had foreclosures last year, and resulting deficiencies against me for a couple of houses I had built and couldnt sell for what I owed. I was forced into bankruptcy before ever receiving the modification package (which I never did actually receive) and chase then pulled the modification. I re-affirmed my mortgage with chase and have communicated to them that I am still ready, willing and able to commence payments in accordance to the terms of the modification that I was approved for. I have since been contacted by an attorney for chase (initially, 3 months ago, out of Houston), inquiring of my intentions. I have told her the story and that I still was willing to go with the mod terms. She said she would get with chase and just get this mod done.. Nothing has been accomplished since. Most of my calls and emails to her have gone unanswered and when I have been able to reach her, her response has always been that she has not heard back from chase. So, for over 3 months, an attorneys client has not responded to their lawyer regarding resolving a legal matter.

Over the last several years Chase offered some of its most credit worthy customers an opportunity to consolidate debt through checks and balance transfers into fixed, low APR loans that would apply for the life of the loan balance. Chase regularly solicited consumers with these offers, and many people saw this as a good opportunity to consolidate their debt and pay down their balances. Consumers accepted Chase’s offer with the understanding that they were required to make a minimum payment of 2% of their balance each month. This allowed consumers to budget and plan for the long term.

What is the Chase Credit Card Minimum

For the past few months, chase bank keeps sending me junk e-mail about their services. The problem is that they do it in excess. Just in the past 5 days, I been send three different items and I am getting sick of it. This is NOT how you promote your business. I have contacted them once using their contact us service about a week ago. They have not contacted me back or even acknowledged me. I question their integrity on how they treat their customers or even their customers privacy.

This bank is involved in major criminal activity and have our government buffalowed real good. They lie directly to congress and our president and need to be put out of business for it! If you and I let them get away with these huge rip-offs, all the other banks will follow their lead. Write congress and expose these criminals and report their criminal ways to your attorney general etc. There is also a very helpful website. www.helpwithmybank.gov that should be able to help you. Write them a letter explaining what Chase has done to you. This is a very organized and wealthy bank that will probubly get away with this theivery if we let them. Get mad AND even, I am. Don't give up or give in. They may not prevail!!

Hey get this. I wrote Jennifer Myhre from Chase. She wrote all of Wamu's customers informing them of the new fee schedule charging them $10 a month for free checking.

Not only does she check her email. She actually responded to my comments by sending me a personalized next day air letter in the mail responding back by closing my Chase account in 7 business days because she was so pissed off at my comments. . I didn't write anything stupid but I indicated she was very disliked on this website, that I was closing my chase account.

You asked for it!!! Her contact info is. . . .drum roll please.
[email protected] telephone number 1800-242-7399 ex 51956

WHAT A SCUMBAG. Why go into the branch to cancel your account when you can do what I did! and email a response to Ms. Myhre and she will do it for you. I bet she hates our emails showing up on her black berry.