Upon finding my checking balance lower than it should have been, I discovered that Equity Accelerator had taken an unscheduled withdrawal from my banking account. I called Chase, my mortgage owner, because all my bank withdrawals have their name on them. They transferred me to Equity Accelerator, who talked in circles, trying to obfuscate the issue as much as they possibly could. The reasons they gave for the unscheduled withdrawal sounded weak to me. Apparently, someone got behind on the escrow payments--them or Chase, I don't know. I wasn't impressed with Chase either, who lets them collect in their name but refuses any responsibility for their actions. Very convenient.