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January 9, 2007
Resolving issues with Chase Manhattan Bank
I also suffered problems with Chase regarding unwarranted interest hikes, insufficient explanations, and unhelpful representatives. However, by contacting the Better Business Bureau, I was able to achieve favorable resolutions with Chase. Complaints can be filed on BBB's website and the forms allow for detailed information regarding the specific complaint. In the future, I will no longer do business with Chase and I urge others to stay away from them as well.
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September 27, 2006
Ruining my credit
In July 2005 Chase claimed I was 30days late on my payment increasing my interest rate to 27%, my bank payment history showed I made a payment for the month of July also in April 2006 I made a payment of two thousand at the time I had a balance of over four thousand, on my May 2006 statement the balance was over 3 thousand dollars more than one hundred of fees was added. Chase stated on my Credit Report I'm 90day late. Which is ruining my credit. I closed that account over 2yrs, no matter how much money I pay, my balance never goes under three thousand dollars, I sent letters to Chase asking why I’m paying some much fee why my interest rate have skyrocketed to 27% without any explanation all I get is numerous amount of phone calls at work and home without any help. Now when they call...they don't hang-up the phone, when I check my messages all I here is that beeping noise the sound...the phones makes when it's left off the hook, happens everyday now!
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