I stupidly ordered the Chaz Dean hair care system off an informercial sponsered by Guthy Renker. I guess I should have been suspicious when I called the number to order. They tried to sell my vitamins in addition to priority shipping. I went for the shipping and they stated that it would arrive within 5 business days. On 5/14 still no order, I called the customer service number and they told me it was on backorder. THANKS FOR LETTING ME KNOW THIS! I canceled the order, or so I thought. Today, I checked my credit card statement and saw a $105 charge. I called back and they told me that the order was never canceled. Shocking! They told me that they shipped out a 90 day supply. I ordered a 30 day and I am sure that I still was charged for priority shipping. They informed me to state return to sender on the box once it arrives and that it takes 4-7 weeks to credit my account. We'll see if that happens. BEWARE- SCAM!