This company along with their product is nothing less than a scam. They trick you into a subscription for their product and when you get the surprise next shipment a month later you have already tried their product and realize that the product is horrible. It leaves your hair dirty and heavy. When you call to get a refund they tell you to ship it back...but it costs more to ship it back then the product is worth. They continue to charge you every couple of weeks and tell you that the return process takes 6 weeks...so that they can charge you more. When I called to complain...and was put on the phone with a manager named Shirley...she hung up on me purposely. DON'T BUT THIS PRODUCT...IT IS A HORRIBLE PRODUCT AND THE COMPLANY EXHIBTS BAD BUSINESS PRACTICES...THEY TRICK YOU INTO A SUBSCRIPTION BECAUSE IF THE PRODUCT HAD TO SELL ITSELF THEY WOULD BE OUT OF BUSINESS ALREADY! NO CUSTOMER SERVICE OTHER THEN HANGING UP ON YOU AND CONTINUING TO CHARGE YOUR CREDIT CARD. THEY ARE THIEVES!!! BEWARE!!!