I ordered some Nike Jordan IV shoes on 12/8/08 and never received the merchandise nor did they ever refund my money. I sent several emails and only got them returned saying there was no email address or webpage. Support @miloshoes.com sent me an email saying the order was cancelled but gave no explanation or anything. I replied to their email requesting my money back but only got my email returned. This was one of the most important Xmas gifts I have ever given and it was so very important for me to have this gift for my grandson. I have never been more upset!!! I am a senior citizen retired living on a fixed income and this money was very hard to come up with.