I purchased some bags from this website. first one was great. the next 3, all purchased together, were horrible. I tried to contact the website to get a return address, and they wanted me to prove to them that the bags were FAKES!! hello!! first clue right there. It wook 2 weeks of emails for me to get a return address and tehn they wanted a tracking number. To send the bags back, it was going to cost me 75.00 dollars, half of the order price. I cant sell them on ebay as they dont have serial number in the purses so i am stuck with $#*!ty knock-offs. My advice: DONT EVEN WASTE YOUR TIME WITH THIS WEBSITE!!!