"Consumer Reviews on Companies, Products and Services"

Cheescake Factory

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(1)
Category: Entertainment

Contact Information
North Shore Mall, Peabody, Massachusetts, United States

Phone number: 978-887-5488

Cheescake Factory Reviews

November 11, 2008
tip amount altered
I went to dinner with a friend had one glass of wine and we each had an entree. The bill came to 48.69. I added a 8.00 tip or around 20%. When I checked my credit card 2 days later it said our bill was 123.69..I almost had a heart attack. Apparently 80.00 was added for the tip. I called the manager disputing this amount and thankfully had the receipt but not the tip portion for my receipt. The manager sounded surprised that I didn't want to leave 80.00 for a tip or 200%. He actually argued with me about it. I think that is such bad customer service and so completely ridiculous. I told him to clear it up or I was going to dispute it with American Express. I really think that these people need to use some common sense.
Just my two cents.

Write a Review for Cheescake Factory

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

Professional Services
Professional Service
Long Description
Dallas–Fort Worth Porta Potty Rentals
Recording Studio in Coral Springs, FL
East Coast Landscape Design
Clogbusters Plumbing
Truly Impressed with My Visit

REQUESTED REVIEWS

REVIEWS BY CATEGORY