i have bought 3 chi straightner 2 black one 1 white and black all three broke down within a year i have spend 100 of dollars on these deffective items i tried returning then no exchange i feel in a beauty cosmotology world that you are spendind million on other products so people like us can look good it just not fair that this items didnt last longer can you please replace these item to me i have lots of customers that need there hair straighting and it cannot be done im very upset and sad that this is happening thank you i hope something can be resloved. marina guillen 618 kenwood ave west chicago ill 60185