Since Dec. 24, 2010 I have paid into this collection agency $300.00 a total of $600.00 as of Feb. 28, 2011. My file # with them is 897958 and the account # is 004 8842 87126, for the collections of clearing an account with Bank of America. Every time I call to make my next payment that is due on Feb. 28, 2011, the phone line either hangs up on me or it says it is busy or disconnected. At the same time, no one has contacted me to receive a payment. All I want is this to be paid off and cleared off my credit, because it is from my ex-husband doings. The only proof I have the payments coming out of my account and the account/file #'s if they are real accounts.