Drive thru orders are worng most of the time. I went by today and I ordered one of my favorite side orders, "Jalapeño Bombers". To my surprise, I got two of the bombers burnt, what a disatisfaction!
Instead of enjoying my meal, I got so disappointed. Aviously I went back, this time I got down and went inside. The employee kinda knew right away that I was there to complain of someting. Employee did not say a word nor apologized for the inconvenience, all he did was give me some more bombers and dumped the others in the trash.
Little do they know that customer satisfaction is a must. I give Church's Chicken an "F". What a shame! This restaurant need to comitt to better service and better customer service. By the way, this is not the first time, last time I got a biscuit burt, cold hard fries too. Then employee make faces at you, instead of giving you good quality food in the first place.