I signed up for a free credit report approximately 6 months ago and was unaware of any further fees. It has recently come to my attention that I have been billed the amount of $14.95 on my credit card each month, which adds up to $89.70. A membership was not needed due to the fact that I was on the site once and never returned. I was told that the website stated that I would be billed monthly for a membership in big lettering. However, I went back onto the website and did not see any indication of a monthly membership in big bold letters. I had asked Julie, employee number 4072, for a refund of at least 2 months and I was told that the charges are non-refundable. In october these charges zeroed out my checking account and the November charge has left me with very little money. As I am a single mother I cannot afford to have charges mistakenly taken out of my account. I would greatly appreciate a full refund from this company. Thank you for your time.