CitiFinancial Credit Card

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Category: Business & Finances

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United States

CitiFinancial Credit Card Reviews

Rocko February 22, 2011

Unconscionable

I have been a CitiCards customer for a very long time. I have never, ever been late on a payment. Suddenly, out of the blue, they decide to cancel my card. Turns out I made a couple of late payments to other companies SEVEN years ago. I wrote customer service regarding this matter. Never heard back. When I called to follow up, I was told by several "supervisors" that nothing could be done. In addition to unfair business practices for which they have been caught - e. g., ridiculously high interest rates and double charging for certain fees - now CitiCards is doing this. Please, do yourself a favor. Do not get a CitiCard. If you have one, cancel it.

Linkolcn February 1, 2011

Thieves

I mailed them a check to pay off my balance of over $3500.00 on 1/3, due on 1/10. I continued to check my checking account online waiting to see the check cashed ... and after it was 1 week late, I called them (before they contacted me) and they said they never received it ... but I've heard their practice is to do this so they can continue to earn money on customers.

So they held my check to pay off my balance & pretended not to receive it. This caused another month of interest & late fees ... and damaged my 795 credit rating.

Of course I didn't want to mail another check, so I drove to a location (which was out of state for me) and I couldn't pay it there (?) ... so I paid it over the phone ... oh more money, because they charge for that ...

I think I'm on candid camera ... this can't be real ... how are they in business??