I am fed up with Citifinancial. I had paid what I thought was the balance of a promotion, when I realized I owed $71.00 more I called the company and was toold to submit the remainder of the payment. The payment was recieved a day later. I was charged the enite finance fee. I wrote better business, to report the comapny. The comapny response was they hasd no record of the call and becuase the payment was recieved after the due date, the finance charges stands. I have paid off the past promotional charges when they were due. But Citifinancial is charging me the enitre finance fee which was a little over $800.00. NOt onoly that they raised my interest rate and now is charging me interest on the interest rate----a seperate charge. I can't wait to pay this off. This company needs to be closed down.