In November 2008, citifinancial increased my APR without sending me a notice. A month later i received a notice for a new increase of my APR with the option to closed my account and pay the balance at my current rate. I had until January 30th 2009 to contact them. On January. On January 4th i contacted customer to let them know that i wanted to close my account and paid off my balance at my current rate. I was informed by customer service that the account has been closed since November 2008 without reason, and my APR have been increased twice during the same period. I was never late on my payment, so, i informed the agent that no payment will in this account starting January 16 2009 until the APR is adjusted. They ignored my warning and kept my APR the same. As a result i stopped making payment, and Citibank rushed to report that on my credit file. I dont think that was a good incentive for me to make payment. As long this record remain on record, and the APR to the roof, they will not make anymore pennie out my wallet.