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CitiMortgage/Lost Draft Department

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Category: Business & Finances

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Georgia, United States

mylostdraft.com

CitiMortgage/Lost Draft Department Reviews

D Apking October 21, 2009
Slow to Pay
CitiMortgage readily accepted a check for $11, 787.00 from State Farm Insurance that required endorsement by them in addition to the policy holders for damage to their home.

It obviously takes an act of God for them to ge the check back to us in a timely manner. After the contractor completed the project, they sent an inspector to the home to make sure the roof was installed. The inspector had 72 hours to submit the report. I called them on the following Wednesday and they checked the inspectors web site and noted that the inspection was finished. They then informed me that it would take up to five (5) days to process the information and get me check to me. IT TAKES FIVE DAYS TO PROCESS WHAT INFORMATION - The job is complate and I have been paying the mortgage to them on time every month for thirteen years. What a racket to make some extra dollars at my expense.

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