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Mike00054
July 3, 2011
Unauthorized billing
This company was authorized to make a one-time charge of $6.95 in March 2011, but has made an unauthorized charge in each month since. I cannot locate an address or contact to the company to stop these transactions. I have submitted a dispute claim with my credit card issuer.
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Not going down Memory Lane
June 22, 2011
Was charged $39.00 renewal with no notice
Glad I checked this website! Thank you for the info for the phone number for Classmates/Memory Lane, as it is difficult if not impossible to find on their website. When emailing them about the issue, you only receive a generic response. I had joined Classmates gold membership last year for $10. I was not aware that the account was set for automatic renewal, and without any notice, I was charged $39.00. Heeding the advice from others on this website, I called and was able to have $36.00 of it refunded (I wish I had caught this a few weeks earlier).
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GC Welton
June 14, 2011
Unauthorised BIlling
Memory Lane made an unauthorized charge to my credit card and will not refund.
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pfreeman53
June 13, 2011
Unauthorized billing
I was most unpleasantly surprised this weekend by a charge to my credit card that I did not authorize. It wasa a $39 membership fee for Classmates/Memory Lane, an organization to which I DO NOT BELONG. I want my money back now!28bbf
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CAK86
June 3, 2011
Unauthorized Payment
I was just checking my bank account, and came across a debit transaction that is still pending for 59$ from Classmates Memory Lane. I have no clue what this is from, I was never a member of Classmates.com and am pretty pissed that they are taking money from my account without my knowledge. Everyone should be checking their accounts to make sure this didn't happen to them too!! My bank won't do anything until the debit is actually posted to my account...
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Carol Butler
May 24, 2011
unauthorized billing
I have just checked my bank account and there is an unauthorized charge today from Classmates/Memory Lane. I want this stopped immediately.
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Robert Hayne
May 23, 2011
Unauthorized Charges
I tried to contact Classmates/Memory Lane (CML) about a billing on my account that was not authorized by me, here's what they ask me to do. Re-register all pertinent information including card information so that I may then go to accounts information to cancel a membership to which I never belonged to begin with. They have so little info on my ghostly account that I cannot access it without re-registering. If you do re-register it shows up as a new account and you cannot erase your old account without a password that you do not have, and so it goes. I am trying to contact these people by letter and phone. 206-301-5900 is the billing number I have. I'm sure it is no good . CML if you are listening, cancel everything with my name on it. CML had a sujestion box on their website, but I could not access it. If this complaint site can do anything for me, please help all of us who have been taken advantage fo. Thanks Robert Hayne.
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M SIMPSON
May 17, 2011
UNAUTHORIZED BILLING
MEMORYLANE/CLASSMATES WITHDREW MONEY FROM CHECKING ACCOUNT WITHOUT AUTHORIZATION AND MY KNOWLEDGE. THIS IS ONLINE THEFT. CANCEL YOUR ACCOUNT NOW!!!
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Boeding
May 16, 2011
unauthorized charges
My account was charged 39.00 without my authorization for something I did not order and do not want. I have no idea why they are charging my account. I want my account credited back !!!
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Dholley
May 14, 2011
unauthorized billing
I joined Classmates.com with the 5.00 basic service. Now that Memory Lane has taken over Classmates.com, they (Memory Lane) has taken it upon themselves to auto draft 39.-- out of my bank account with out any authorization or opportunity to upgrade, which I would NEVER do as I used Classmates.com less than 10 times even at the 5.00 basic membership. I want a credit of the 39.-- back into my bank account. I assure you there are a HUGE amount of people feeling just as I am. It is lowdown and I hope everyone will cancel their membership, gives Classmates.com a very bad name. I am serious about this, I want my money back.
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