Hello, I would just like to inform anyone who chooses to order a ''14 day free trial'' to NEVER order anything online, especially from either dazzle pro or CLEAN WHITES.My husband and I are stationed in Germany and I was researching online one right about teeth whitening kits and I ran across a story from this ''so-called mom'' who supposedly got these AMAZING results and she only had to pay $0.99 cents for the trial offer...WRONG!!! they charged me the $0.99 cents correctly, BUT started my free trial the day i ordered online.common sense tells you that if you're stationed in Germany there is no way it will even get to you in 14 days.they knew I was stationed in Germany, but didn't even offer to priority ship it.Okay I ordered my 'clean whites pens' at the beginning of November 2009! I just received them December 12th!! since December 12th there has been a $86.09 charge and a $73.69 charge in 4 DAYS!! I called them today and I threatened to report them to the Better Business Bureau and they offered to refund me $30.00.of course I declined the offer and told them I would be reporting to BBB AND my DOD bank! They had the audacity to say they would fight something I didn't even authorize...whatever. I hope BBB puts an end to this scam ASAP and to all that this has happened to, i'm sorry and I know how you feel.