I wish to make a formal complaint about the staff at the co op in the the Old London Road.The female staff especially are extremely rude, beligerant in their attitude, lazy and extremely uncooperative.When you approach the tills they are always discussing the night befor, the state of their relationships and t.v.the store itself is csruffy, ill stocked with food often days out of date.One man in particular is rude, racist and cannot be bothered to talk civilly to staff or customers.The good part of this store is the CDF which is always well stocked, nicely laid out and the baker always polite and helpful.I am most disappointed that such and old company has allowed its standars to drop so dramatically.Yours Sincerely.Ms.Pauline Godden.