I ordered the first 10 coin bears on November 15, 2009 from a home shopping network. My credit card was billed on December 3, 2009. I telephoned on Dec 11th and was told that the warehouse had relocated and they had to stop shipping.

I was assured they were shipped out on that day the 11th and I would have them by Dec. 18th. I have still not received them.

I phoned again on Jan. 4, 2010 and spoke to "Vickie" who told me she was so sorry that I was told they were shipped out because she showed that they have been packed and ready to ship for a long time. But that the warehouse had shipped out several orders on Jan 3rd and that she was sure it went out. When I asked for a tracking number for FED EX she said shipping had not updated the computer so to call back.

I phoned again on Jan. 7th and spoke to "Daryl" who apologized, again but that he showed they were shipped out Jan 6th. When I asked for the tracking number I was again told that because they "just shipped out yesterday, the computer was not updated and to call back."

I do not know what this company's game is except for the fact they have charged and received money and not sent the merchandise.