While on vacation, our agent, Cathy Thibeault, had an open house. No one showed. She closed the closet doors where there were 2 very obvious litter boxes. She claimed not to have seen them. For 8 days the cats was forced to urinate and defacate on one of the bedroom carpets. At no time did Cathy Thibeault, take responsibilty only denying culpability. She attemted to clean herself twice but after sitting untreated so long, the smell remains. She asked us to get a quote. $685. She originally said she would pay for 1/2 but when she received the quote, she terminated our contract and said she was not going to pay anything, it was not her fault. DO NOT USE COLDWELL BANKER. They are negligent and iresponsible. I will be contacting the regional VP. I have contacted BBB as well as Commissioner of Realty.