In Aug. 2010, I was insulted by one of the agents at Coldwell Banker Wallace and Wallace. I was just trying to speak to her regarding a commercial listing. She used foul language and said "f...you... on the telephone! I was appalled. I was never so humiliated in my life; and especially be a person that claims to be a "professional". She had no business cursing me on the telephone and I am not going to tolerate her behavior. I have reported her to the TN Real Estate Commission for their review. The commission states "there is nothing they can do". Well, I think that this real estate agent should be reprimanded for using foul language and insulting people on the phone!!! I will never recommend anyone to use Coldwell Banker for their real estate needs! I spoke to the office manager but I suspect that he is sticking up for the agent with the foul mouth!