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Collection agent

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Category: Automotive

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United States

Collection agent Reviews

November 4, 2008
Belligerent badgering
In our financial hardships that started after the purchase of the vehicle, I've been keeping the company apprised as to the situation. Today I got a call, the agent was nice, understanding, and willing to work with me. We got cut off (fax tone blaring first). I called back to verify a few facts (payment was made but not acknowleged) as to where that payment was interrupted. The man at extension 60205 became belligerent demanding that I call the payor right now. I am at work, she is out looking for work, not easy. He then suggested that since the gas prices are back down I should be able to pay. He has NEVER been behind in his life ... everyone knows that if you are 2 weeks behind, it takes 4 to 6 weeks to catch up ... well we are a little more than that behind and he refused to listen to any reason. I will never deal with Wells Fargo on any subject matter EVER after this car is paid off.

NEVER NEVER NEVER!!!

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