My son lives in San Francisco, Ca he lives in the Housing there before the rent is due the office is calling him telling him he better pay the rent or he will be evicted. They gave him a NOTICE TO PAY RENT OR QUIT he was not 30 days late. At the first of the month we were trying to pay online they blocked us so we could not pay. Then they started to call. I talked to one of the people in Indiana she was VERY rude and hung up in my face I called the supervisor and she didn't do anything she said she had a bad day. They came up with extra money they were trying to get the students to pay also when he first moved up there. I tried to call and talk to Amanda Wylie they put me on hold then the girl (Tabbtia) said she was on the other line I called back thirty min later she said she was on the other line this was 6/16/09 at 11:46 and at 12:24 these peolpe have very bad attitudes and are unprofessional ad over charging these students my son pay $965.00 along with three other students in the same apartment. They will keep calling your phone over and over it is very stressful for them to keep doing that I have asked them not to keep calling but they do anyway. The supervisor isn't any better they need to be put out of business and give people back their money. Debra Ortiz