I made phone calls every week to Collex following a phone call when i was told they had recoevered the debt in December 2008. i was given many excuses such as "that the accountant is not in or on holiday so payment cant be processed." later they even said that a cheque had been posted to me.

I Tried to email and speak with Gemma Drummond, all attempts failed. Collex have now disconected their phone lines and email. They have £500 of my money!