This product was being sent to me without return address or shipping invoice, so I was unable to get in touch with company. I have read many other complaints of this nature. Here is the number and address to anyone out there that can not find it. 1-800-232-0356 Colon Clears P.O. Box 189 Farmington, U.T. 84025 I would suggest calling your bank and explaining the situation so that they may stop payment on any future illegal charges!