Ordered the free trial...tried to get a hold of them to cancel order...Cancelled on line on 6/4/08...but still rec'd the order via mail...called credit card company and they cancelled payment but the company sent letter to credit card people and said we had not cancelled and that we gave them credit card number so they rebilled us...We are now trying to resolve this with credit card company but looks like we will have to cancel the credit card...We have tried contacting them via phone and waited 2hrs. and still no one answered...then tried to get to website to cancel and I could not ...you have to call them to cancel...hmmmmmm..that sounds fishy right there