columbia house sends dvds to see if a sucker will bite.people get upset and spend hours trying to contact them.federal law (u.s. mail) says too bad, if you get something in the mail you did not order its yours to keep. Keep all paperwork, bills, (phony collection notices) cuz if these fools ever burn your credit its a easy win in superior court(no limit on damages.)just think, if you go for a home or auto loan and this crap affects your interest rate a judge is goingto be pissed off at them.stop being victims and stop acknowledging gypsy sham artists.