Signed up for the Triple Play & never received my rebate check. I follow their instructions when sending the paper work for the rebate, however everytime I call them & get the run around. I had to pay for installations & got recycled boxes & don't always word as they shold. I placed a complaint with the better business burau today. I want to make sure that everyone having the same problem knows how easy is to place a complint with the Better Business Bureau. You can place the complaint @ http://welcome.bbb.org. I am going back to my old provided who I never had a problem with. I hope everyone who did not get their rebates complains so Comcast can learn a lesson.