As a privately owned business, we must be able to count on taking and downloading our credit card sales at the end of the day to cover checks. With four service interruptions in two months as longs as 1.5 days, our business is suffering. When we call, no one will ever let us talk to a manager. It is so frustrating. When the service come out, they do not even come in the store and say that it is fixed. I guess it is up to us to keep trying all day. It seems that many other businesses have experienced the same problems. Even though we are under contract, we had to switch to Verizon, which will take another 3 weeks to obtain the telephone number.