I have been waiting to receive my 150.00 dollar rebate from Amazon since September 2007 and have gotten to the point where I have complained to Comcast that the ball had been dropped and if they don't correct the problem at their end I will refuse to pay my comcast bill and will cut my service with them. I found that at your end your service people will quote anything to get the contract with comcast even if they lie to the customers-I have been waiting patiently to close the deal I was promised It has come down to the principle and I expect results ! Thank-you Kathy Norton