when i spoke with someone finally about the problem she stated that the rebte would not come to me becuse i wus late on my first bill which can't be correct becase there wus not any phone or internet service during the frist two to three months of cable and barelly cable because the HD did not work as well as a few of the other channels once comcast finally came to fix it they creited my acount so i know that could not be the resson i have not recived my rebate please contact me 240-701-0480 ms.golden